Professional Life
Jacqueline Grace is a highly experienced operations and HR executive with 22 years of success leading people and operations across the financial services and hospitality industries. Viewed as a change agent with the ability to lead organizations through process and operational transformations, Jacqueline is a strong people leader with a focus on mentoring, coaching, and development.
Currently Senior Vice President and General Manager of a casino resort, Jacqueline is responsible for day-to-day operations and provides strategic direction on all things from capital planning to employee engagement. In her role, Jacqueline partners with property leaders to ensure guests enjoy an unsurpassed visit and team members enjoy a work culture that reflects the company’s Mission, Vision and Values.
In addition to property operations, Jacqueline has held previous roles in both marketing and HR leadership throughout her 10-year gaming career. Prior to joining the gaming industry, Jacqueline spent nine years on Wall Street and held management roles in both Technology and Diversity & Inclusion.
A graduate of the University of Virginia Darden School, Jacqueline earned a Master of Business Administration degree. In addition, she received a Bachelor of Engineering degree in Electrical Engineering from Stony Brook University.
Jacqueline and her husband are parents of a curious, thoughtful, and funny eight-year-old boy and a strong-willed, spirited, and ever entertaining six-year-old girl. In her spare time, Jacqueline enjoys working out, writing and travel.
Real Life
- Queen of Crazyville
- Recovering Workaholic (semi)
- Dazed and Confused Working Momma (“wait, there’s no school tomorrow???”)
- Bathsh*t Cray-Cray Wife (“yes Husband; we are relocating again; I know it has only been a year since our last move.”)
- Phantom Friend (but throw up the bat signal and I’m there)
- Pursuer of Wellness
- Seeker of Purpose
Ultimately, Chief Engineer of The Hot Mess Express trying to figure out how to “do life better” while encouraging others to do the same.
